This case study from USAID's Development Innovations Project describes World Education's TEST project from inspiration to implementation to sustainability. The research for this case study was carried out through desk reviews, in-person interviews, and focus group discussions with the TEST project team, as well as key stakeholders and project beneficiaries who played an important role in making the TEST project possible.
This paper is published by USAID to share the successes, challenges, and lessons learned through the design and development of the TEST app with DI’s NGO partners who are currently implementing ICT projects; donors who are interested in investing in ICT for development projects; and development practitioners who want to study the implementation of ICT for education projects in Cambodia.
Based on the success and lessons learned from the TEST project, organizations, and development practitioners who wish to implement a technology-enabled solution should first begin with the problem statement, learn from the target users using human-centered design approaches, explore the existing and appropriate ICT tools and resources, engage users in the design process, test the proposed solutions, refine the solution until it meets the needs of the users and finally identify and build strategic partnerships to ensure the success and sustainability of the solution they create. Development Initiatives Project, 2018.